Callista IAM Supports

Clear Skye
Access Request

Automate access requests while managing risk, ensuring operational efficiency and end user productivity, and providing compliance reporting

Access request management provides operational efficiency by handling user requests to interact with applications, data, and other organizational resources. Managing this process requires assessing the identity of the requester and the access type, as well as a deep understanding of organizational security policies. IT faces the overwhelming task of evaluating access risk factors across a breadth of legacy and cloud technologies as well as evolving regulatory requirements.

In the worst case, no automation of this process exists. Once a request has been approved, IT or application administrators manually add the requester to a role, create an account in an application, add the user to a group, or some other action.

There’s also often some departmental incongruence: access is described in business terms that do not easily translate to precise technical detail, leading to “best guess” entitlements on IT’s part. This (cont.)

Unlock the full potential of your ServiceNow investment with Clear Skye Access Requests. Streamline and enhance your access management processes by seamlessly integrating Clear Skye’s advanced capabilities into your ServiceNow platform. From intuitive access request workflows to powerful analytics, Clear Skye Access Requests empowers your organization to efficiently manage user access while ensuring security and compliance. Elevate your ServiceNow experience and take control of access management with Clear Skye Access Requests – the key to extending and optimizing your ServiceNow investment.

Application Access Requests on the Native Service Portal Clear Skye streamline the process of obtaining access to specific applications within an organization. Utilizing Clear Skye’s intuitive native service portal, users can submit access requests, ensuring a transparent and efficient workflow. This feature enhances security by centralizing access management and providing administrators with the tools to review, approve, or deny requests promptly. The Clear Skye platform aims to simplify access control, promote compliance, and empower organizations to manage their application access seamlessly.

Reusable Request Approval Logic in Clear Skye refers to a streamlined and adaptable process for obtaining approvals within the Clear Skye Identity Governance platform. This feature allows organizations to create standardized approval workflows that can be easily reused across various requests, ensuring consistency and efficiency in the approval process. With Clear Skye, businesses can implement a clear and scalable approach to managing access requests and other identity governance tasks, enhancing overall security and compliance.

Benefits of Clear Skye Access Requests on the Now Platform

Improve operational efficiency and help desk throughput via automation

Minimize risk and maintain data security with clear entitlements driven by application owners

Ensure access aligns with security policies and compliance requirements

 Enhance end user productivity by provisioning access automatically

Accelerate time to application governance

Accelerate time to application governance

Remove burden from IT to publish new applications and entitlements

Avoid the challenges of new technology implementations

Platform-Delivered Identity

Built natively on ServiceNow, Clear Skye offers unique product features that empower users to:

Enhance organizational visibility

Eliminate the need to transfer and transform entitlement data between a siloed, stand-alone solution and a business platform with an application built on ServiceNow

Align with your business

Gain deeper identity and security insights with other ServiceNow solutions including CMDB, SecOps, IRM, HR, and GRC.

Increase productivity

Capitalize on the familiarity with ServiceNow, resulting in stronger UX, better workflows, and greater employee adoption.

Maximize your platform investment

Do more with less on a platform you already love.

Clear Skye’s Capabilities

Start getting the most value from your business platform and identity program with:

Identity Lifecycle Management

Ensure that users can work efficiently with the right policy- and security-driven level of access at the right time without delay.

Access Request

Reduce help desk workload and user frustration by knowing where and how to request access to business applications.

Access Review

Increase the speed and accuracy of attestation – and gain visibility into and control over what levels of access are appropriate for users and groups.

Workflow Management

Support your business functions using the modern low-code/no-code ServiceNow Flow Designer.

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    Your Contact

    Philip Achermann

    Managing Partner